The level of service and care I have received from ISON has been of a high standard. I have never had a major issue with ISON or with their carers, and when there has been a ‘minor’ issue, it was dealt with immediately, respectfully and without issue. I have been a client of ISON for several years now and during that period, I have always found their carers to be extremely trustworthy, good natured and respectful to my needs and keep my sons well informed of any medical issues that need to be addressed.
ISON carers go much further, they interact well with me personally with ‘genuine chatter’ and ‘smiles’ and they interact well with my sons with much friendly banter! I highly recommend this firm.
All of our carers are lovely and caring with mum, taking time and being most attentive and conscientious with her care. They all make mum feel relaxed and thoroughly well looked after.
Our lovely carers also “go the extra mile” in attending to mum’s every care and comfort, and we feel we cannot praise them enough and would thoroughly recommend them to all who need care. They are all very personable and friendly.